Frequently Asked Questions - FAQs
Will my flowers look wilted when they arrive in this Florida heat?
We design in a cool studio and deliver in cooled vehicles. Your arrangement arrives hydrated, climate‑smart, and display‑ready for Naples’ heat.
Can you deliver to Port Royal without complicated gate instructions?
Yes. We coordinate daily with Port Royal gate security. Provide the recipient’s name and address—we handle access and timing discreetly.
Do you offer same‑day or rush delivery in Naples?
We design and deliver fresh arrangements next‑day for orders placed by 9 AM. We don’t offer same‑day delivery because quality and presentation matter more than speed. But call us and we'll see what we can do!
How do I know the flowers will look like the picture online?
We photograph every arrangement upon delivery and share the image with you.
Can you deliver to NCH hospital rooms?
Yes. We deliver to NCH Baker and NCH North Naples, confirming room numbers and using low‑fragrance, hospital‑safe designs.
I’m not good at choosing flowers—can you just make something my wife will love?
Absolutely. Share her style or Instagram handle—we’ll design an arrangement she’ll adore. Simple, elegant, and thoughtful.
Will these flowers last through Thanksgiving weekend with family visiting?
Yes. When ordered early, we design for multi‑day display. Conditioned stems and clear care instructions keep blooms fresh all weekend.
What if I order the wrong thing and ruin my daughter’s wedding vision?
We start with consultation—review your boards, venue, and palette. You’ll see previews before approval so there are no surprises.
How much should I spend to send something meaningful but not over‑the‑top?
For sympathy, $119–$169 is thoughtful. For celebrations, $169–$239 makes an impression. We guide you toward the right tier for each occasion.
Can you deliver sympathy flowers to a home instead of a funeral home?
Yes. We coordinate delivery timing for peaceful presentation in private homes.
What sympathy flowers are appropriate for a Catholic funeral in Naples?
White lilies, roses, and gladiolus honor Catholic tradition. We design with reverence for Hodges, Fuller, and local churches.
Should I send flowers to a Jewish funeral?
Flowers aren’t typical at the service but are welcome during shiva. We design tasteful home arrangements to convey comfort.
What should I write on a sympathy card?
Simple is best: “Thinking of you” or “With deepest sympathy.” We hand‑write each note for sincerity.
Is it too late to send flowers if the funeral was last week?
No. Flowers after the service show ongoing support when it’s most needed.
What flowers honor someone who lost a pet?
Soft tones—white roses, lilies, or orchids—offer quiet comfort. Designed with the same reverence as any memorial.
Can you coordinate delivery with Hodges or Fuller funeral homes?
Yes. We work directly with directors for placement and precise timing.
How much should I spend on sympathy flowers for a coworker’s loss?
$119–$169 is appropriate for colleagues; $169–$239 for close friends or family.
What if I can’t attend the funeral but still want to show I care?
Send flowers with a heartfelt message—we’ll deliver them beautifully and on time.
Can you make a standing spray?
Yes. We design standing sprays in multiple sizes for family or organizational tributes.
Do you deliver to Pelican Bay towers with concierge coordination?
Yes. We coordinate with concierges and follow building protocols for seamless delivery.
Can you deliver to Marco Island?
Yes. We serve Marco Island homes and resorts. A small distance fee applies, confirmed at checkout.
Do you deliver to Grey Oaks or other gated communities?
Yes. We navigate gates daily—Port Royal, Grey Oaks, Quail West, and more—ensuring smooth, discreet delivery.
Can you deliver to hospitals in Naples?
Yes. We deliver to NCH Baker and North Naples with low‑fragrance, stable vessels.
Can you deliver to Bonita Springs?
Yes. We serve Bonita Bay and nearby neighborhoods; distance fees vary slightly.
Do you deliver to The Ritz‑Carlton Naples?
Yes. We coordinate with guest services to ensure timely, elegant delivery.
What is your current delivery policy?
Next‑day for orders placed by 9 AM. $20 flat delivery; complimentary over $169. Each arrangement hand‑delivered for freshness.
Will the flowers match my wedding Pinterest board?
Yes. We review your boards, venue, and palette—translating your inspiration into reality, not imitation.
Can you design flowers that survive an outdoor Naples wedding?
Yes. We use climate‑smart blooms and mechanics for beauty that lasts from vows to reception.
How far ahead should I book my wedding date?
We work with your schedule. Eight–twelve months ahead ensures best availability for spring and fall weddings.
Can you stay within my budget without sacrificing quality?
Yes. We guide you to focal areas and seasonal blooms for elegant results at any investment.
Do you deliver and set up at Naples Botanical Garden or other venues?
Yes. We coordinate timing, setup, and breakdown at gardens, resorts, and private estates.
What happens if a flower I want isn’t available?
We substitute equal or greater value blooms while preserving your color story.
Will you coordinate with my planner or vendors?
Yes. We communicate timelines and logistics with planners, venues, and photographers.
What’s the average cost for wedding flowers in Naples?
Most weddings range $3 K–$8 K; intimate events start around $3 K. Transparent proposals provided.
I have no idea what my wife likes—can you help?
Yes. Share her Instagram or photos—we’ll interpret her style and design accordingly.
What’s a safe anniversary choice?
Our $169 Deluxe tier with premium roses—classic, abundant, impressive.
Can you deliver before she gets home from work?
We plan routes carefully; most deliveries arrive 10 AM–3 PM. Share preferences—we’ll do our best.
What if she’s allergic to certain flowers?
We design around sensitivities. Roses, orchids, and tropicals are low‑allergen choices.
What’s the difference between $119 and $239 arrangements?
Standard ($119) is abundant. Deluxe ($169) adds fullness. Premium ($239) is a true showpiece.
Will she actually be impressed or think I cheaped out?
Our Standard tier feels generous; Deluxe or Premium creates undeniable impact.
Can I set up recurring deliveries so I never forget?
Yes. Choose monthly, quarterly, or custom dates—automate thoughtful gestures.
I’m traveling—can I order from out of state confidently?
Yes. Order online from anywhere; we confirm with delivery photos for peace of mind.
Do you offer weekly arrangements during season?
Yes. Weekly or bi‑weekly subscriptions (Nov–Apr) keep your Naples home refreshed.
Can I pre‑order flowers before arriving in Naples?
Yes. Pre‑order with arrival date—fresh designs will greet you that morning.
What flowers last a full Thanksgiving or holiday week?
Roses, orchids, and tropicals last 7–10 days when ordered early and cared for properly.
Do you deliver to Marco Island or Bonita Springs homes?
Yes. We serve both regions; $20 flat rate delivery. Complimentary delivery over $169.
Will Christmas arrangements last through New Year’s?
Yes. Conditioned holiday designs can stay vibrant 2–3 weeks with fresh water and cool placement.
Can you design something elegant but not too tropical?
Yes. We balance Northern elegance with Florida durability—classic, refined, never overdone.
Can you coordinate with my housekeeper for delivery?
Yes. Provide contact info—we schedule directly so your home feels ready on arrival.
Can I cancel or change my subscription mid‑season?
Yes. Adjust, pause, or cancel anytime—subscriptions should bring joy, not stress.
How do I care for my flowers?
Trim stems, refresh water daily, avoid direct sunlight. Simple habits extend freshness.
What’s your delivery timing policy?
Next‑day for orders placed by 9 AM. We can’t guarantee exact hours but plan routes for reliability.
Do you offer refunds or replacements?
If anything falls short, contact us—we’ll make it right promptly.
What if something isn’t quite right with my order?
We stand behind every design. Reach us directly and we’ll resolve it with grace.
Do you charge extra for gated or high‑rise deliveries?
No. $20 flat across Naples; complimentary over $169.
Do you deliver outside Southwest Florida?
Not yet. We focus on local, hand‑delivered quality within Naples & surrounding areas. We are part of a large floral network and help connect you!
Why choose Grace & Blooms over a national service?
We’re local, intentional, and personal—no mass production, no generic bouquets—just Naples craftsmanship and care.